Terms and Conditions
Introduction
Welcome to HomeApplianceCustomerCareService! These Terms and Conditions outline the rules and regulations for the use of our customer care services for home appliances.
By accessing and using our services, you accept and agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.
Definitions
- Company: HomeApplianceCustomerCareService.
- Customer: The individual or entity using the customer care services provided by the Company.
- Services: The home appliance customer care services provided by the Company, including repair, maintenance, installation, and consultation services.
Services Provided
- Repair Services: We offer repair services for a variety of home appliances. These services are provided by our trained and certified technicians.
- Maintenance Services: Regular maintenance services to ensure the optimal performance of your home appliances.
- Installation Services: Professional installation services for new appliances.
- Consultation Services: Expert advice and consultation for the purchase, maintenance, and repair of home appliances.
Service Requests
- Customers can request services via our website, phone, or email.
- Service requests will be scheduled based on technician availability and customer preference.
- An appointment confirmation will be sent to the customer through email or SMS.
Service Charges
- Service charges vary depending on the type of service requested and the appliance involved.
- Customers will be informed of the estimated cost before any work begins.
- Payment is due upon completion of the service. We accept various forms of payment including cash, credit/debit cards, and online payment methods.
Limitation of Warranty
- HomeApplianceCustomerCareService is a third-party service provider and is not an official service provider for any brand. We provide services for all brands of home appliances.
- We do not provide any warranty on the services or parts used. Any warranty-related claims should be directed to the original manufacturer or official service provider of the brand.
Limitation of Liability
- HomeApplianceCustomerCareService is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the amount paid by the customer for the specific service provided.
Customer Responsibilities
- Customers are responsible for providing accurate information about the appliance and the issue.
- Customers must ensure that the appliance is accessible and safe for our technicians to work on.
Amendments
- HomeApplianceCustomerCareService reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will become effective upon posting.
Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India and the state of Tamil Nadu. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Phone: 89400 20500
- Address: No 2 Vivekananda Street, Nelikonampalyam, Coimbatore – 641005